Due to extraordinary pressure and much needed cooperation between SAP Users Groups, SAP has agreed to commute the forced maintenance increase to be more of a performance based increase.
Measurements which are essential to SAP being able to increase maintenance include the areas of business continuity, business process improvement, protection of investment and total cost of operations. SAP will publish the measures.
This shows what excellent collaboration can achieve and all respect is due to Alan Bowling and his colleagues in the SAP User Group Executive Network.
If you have not joined the SAP User Group, then maybe now is a good time.
www.csi10.co.uk
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